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Refund Policy

  • All clients of PanCardNri.com unless specifically refuse in writing, permit PanCardNri.com the right to receive their pan cards at the their Indian office and cross check the details of the pan card with respect to the details in the documents provided by the client. PanCardNri.com reseves the right to refuse any refund claims by the clients that do not provide PanCardNri.com with the above mentioned authority.

  • If for any reason you wish to cancel our services within 30 days from the date of your payment (provided we have NOT received your PAN application and documents at our office) - we offer a 100% refund. Also, be advised that the fee is valid for a period of 1 year only.

  • If your pan card application and other supporting documents are received by us and you wish to cancel your case, within 30 days of making the payment, you can do so with 10% deduction of the payment received from you (provided you took action within a 1 year fee validity period). The refund will be made in due course.

  • However, if 30 days have passed from the date of making the payment and you wish to to cancel the services after your Pan card application and supporting documents were received by us but before the application is submitted with the government officials the deduction will be increased to 35% of the fess paid by you (provided you took action within a 1 year fee validity period). The balance refund will be given in due course.

  • In case the application has been submitted with the government officials 'NO refund' will be provided whether you opt to receive the pan card or not in that case will be entirely your decision. PanCardNri.com reserves the right not to entertain any refund requests in such a scenario. On the same lines, all the submitted documents will not be returned to the client as the PAN department keeps the same and does not return back.

  • In case of misprinting on the pan card the client will be asked to submit a new form and will be required to send the documents again along with some additional documents if required. If the client decides not to do so, no refund will be given. PanCardNri.com will bear the expenses pertaining to applying the new pan card provided the client had not denied PanCardNri.com the authority to receive and check the details of the Pan card.

  • In case of misprinting we will be incurring the expenses (if the client had given prior authority to receive their packet in our India office) required to make the necessary changes, but the client has to provide the documents asked by the government. In case the client decides to not provide the documents or is unable to provide the documents no refund will be given.

  • In case the client provides the documents the pan card is delivered within 25 working days after we receive the documents again.

  • By sending an application to PanCardNri.com, you accept the above, including but not limited to that PanCardNri.com is not liable for any action or inaction of any government body or FOR the performance of any third party delivery company and that PanCardNri.com�s liability is limited strictly as set forth above.



Got questions?


If you have any questions pertaining to how our refund policy works, then please feel free to email us at: info@pancardnri.com


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About us!

We are the World's 1st and Oldest PAN consulting site for NRIs (since 2007). Being a brand of nriInvestIndia.com (network of ni2 Financial Consultancy Pvt Ltd), we have assisted thousands of non resident Indians, people of India origin, foreign nationals and international entities to apply for Indian PAN numbers.

Copyright 2007 - 2019
All Rights Reserved

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(10am - 6pm IST - mon to fri)

+44.700.585.0520 (U.K)
+1.405.872.6747 (U.S.A)


* Attestation is not needed in many cases. However there could be situations where a client would have to get an attestation himself for his case.

Please be advised that this is not a Government owned website or it's affiliate. We are a private company running and managing this website with an aim to provide helpful assistance to NRIs living outside India regarding their PAN card needs for monetary benefits. We have exercised utmost care to ensure the accurateness and completeness of the information provided in this website. ni2 Financial Consultancy Pvt Ltd does not accept any liability for it. Use of this website constitutes your acceptance to agreeing to all our terms & conditions, and that you have gone through the disclaimer mentioned in it.